{"id":23949,"date":"2025-08-02T18:43:51","date_gmt":"2025-08-02T18:43:51","guid":{"rendered":"https:\/\/thermosteam.eu\/vseobecne-obchodni-podminky\/"},"modified":"2025-08-02T18:43:51","modified_gmt":"2025-08-02T18:43:51","slug":"vseobecne-obchodni-podminky","status":"publish","type":"page","link":"https:\/\/thermosteam.eu\/cs\/vseobecne-obchodni-podminky\/","title":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky"},"content":{"rendered":"

V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky pro obchod ThermoSteam Direct Shop (<\/strong>www.thermosteam.eu<\/strong><\/a>)<\/strong><\/p>\n

    \n
  1. Gener\u00e1l\n

    <\/strong>1.1 Pro obchodn\u00ed vztah mezi n\u00e1mi (\u201eIE Electronics\u201c), tj.<\/p>\n

    IE Electronics Kelly Industries Limited N\u011bmecko, Kolonnenstra\u00dfe 8, 10827 Berl\u00edn, N\u011bmecko<\/strong><\/p>\n

    a vy jako kupuj\u00edc\u00ed a z\u00e1kazn\u00edk na\u0161eho obchodu ThermoSteam Consumer Direct Shop pro spot\u0159ebitelsk\u00e9 zbo\u017e\u00ed na webov\u00fdch str\u00e1nk\u00e1ch www.thermosteam.eu<\/a> (ThermoSteam Consumer Direct Shop) se \u0159\u00edd\u00edte n\u00e1sleduj\u00edc\u00edmi V\u0161eobecn\u00fdmi obchodn\u00edmi podm\u00ednkami ve zn\u011bn\u00ed platn\u00e9m v dob\u011b objedn\u00e1vky.<\/p>\n

    1.2 Obchod ThermoSteam pro spot\u0159ebitele je ur\u010den v\u00fdhradn\u011b pro spot\u0159ebitele ve smyslu \u00a7 13 n\u011bmeck\u00e9ho ob\u010dansk\u00e9ho z\u00e1kon\u00edku (BGB), kte\u0159\u00ed si cht\u011bj\u00ed objednat produkty IE Electronics. Pro proveden\u00ed objedn\u00e1vky mus\u00edte b\u00fdt star\u0161\u00ed 18 let, b\u00fdt telefonicky k dispozici a m\u00edt platnou e-mailovou adresu. <\/p>\n

    1.3 Odesl\u00e1n\u00edm objedn\u00e1vky berete na v\u011bdom\u00ed, \u017ee tyto V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky jsou pro v\u00e1mi zadanou objedn\u00e1vku z\u00e1vazn\u00e9. Spole\u010dnost IE Electronics si vyhrazuje pr\u00e1vo kdykoli bez p\u0159edchoz\u00edho upozorn\u011bn\u00ed tyto V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky zm\u011bnit s \u00fa\u010dinnost\u00ed do budoucna. <\/li>\n<\/ol>\n

     <\/p>\n

      \n
    1. Prezentace a dod\u00e1n\u00ed produktu<\/strong>\n

      2.1 Spole\u010dnost IE Electronics si vyhrazuje pr\u00e1vo kdykoli bez p\u0159edchoz\u00edho upozorn\u011bn\u00ed odstranit nebo vym\u011bnit produkty prezentovan\u00e9 v obchod\u011b ThermoSteam Consumer Direct Shop.<\/p>\n

      2.2 Spole\u010dnost IE Electronics si d\u00e1le vyhrazuje pr\u00e1vo dod\u00e1vat produkty prezentovan\u00e9 v obchod\u011b ThermoSteam Consumer Direct Shop pouze v mno\u017estv\u00ed typick\u00e9m pro dom\u00e1c\u00ed pou\u017eit\u00ed.<\/p>\n

      2.3 Informace o dodac\u00edch lh\u016ft\u00e1ch je t\u0159eba ch\u00e1pat jako odhad.<\/p>\n

      2.4 Dod\u00e1n\u00ed bude provedeno expedic\u00ed ze skladu na v\u00e1mi uvedenou adresu, pokud nebude dohodnuto jinak.<\/li>\n

    2. Vertragsschluss<\/strong>\n

      3.1 Produkty prezentovan\u00e9 v na\u0161em obchod\u011b ThermoSteam Consumer Direct Shop p\u0159edstavuj\u00ed nez\u00e1vaznou v\u00fdzvu k objedn\u00e1n\u00ed prezentovan\u00fdch produkt\u016f. Prezentace produktu nep\u0159edstavuje nab\u00eddku v pr\u00e1vn\u00edm smyslu.
      \n3.2 Va\u0161e objedn\u00e1vka p\u0159edstavuje nab\u00eddku spole\u010dnosti IE Electronics k uzav\u0159en\u00ed smlouvy. Kdy\u017e u spole\u010dnosti IE Electronics zad\u00e1te objedn\u00e1vku, spole\u010dnost IE Electronics v\u00e1m za\u0161le e-mail s potvrzen\u00edm p\u0159ijet\u00ed va\u0161\u00ed objedn\u00e1vky a uveden\u00edm jej\u00edch podrobnost\u00ed (potvrzen\u00ed objedn\u00e1vky<\/strong>). Spole\u010dnost IE Electronics nen\u00ed povinna va\u0161i objedn\u00e1vku p\u0159ijmout. Pokud v\u00e1mi objednan\u00e9 produkty nebudou v dob\u011b va\u0161\u00ed objedn\u00e1vky k dispozici, spole\u010dnost IE Electronics v\u00e1s o tom bude informovat a p\u0159\u00edpadn\u011b v\u00e1m nab\u00eddne mo\u017enost z\u00e1vazn\u00e9 p\u0159edobjedn\u00e1vky produkt\u016f\/n\u00e1sledn\u00fdch produkt\u016f, kter\u00e9 budou k dispozici pozd\u011bji. <\/p>\n

      3.3 Potvrzen\u00ed objedn\u00e1vky nep\u0159edstavuje p\u0159ijet\u00ed va\u0161\u00ed nab\u00eddky, ale pouze v\u00e1s informuje, \u017ee spole\u010dnost IE Electronics va\u0161i objedn\u00e1vku obdr\u017eela. Smlouva mezi v\u00e1mi a spole\u010dnost\u00ed IE Electronics vznik\u00e1 a\u017e v okam\u017eiku, kdy v\u00e1m spole\u010dnost IE Electronics objedn\u00e1vku potvrd\u00ed zasl\u00e1n\u00edm druh\u00e9ho e-mailu (potvrzen\u00ed o odesl\u00e1n\u00ed). <\/li>\n

    3. Ceny<\/strong>\n

      4.1 V\u0161echny ceny uveden\u00e9 v obchod\u011b ThermoSteam Consumer Direct Shop jsou v eurech (\u20ac) v\u010detn\u011b p\u0159\u00edslu\u0161n\u00e9 dan\u011b z p\u0159idan\u00e9 hodnoty (DPH) a ve\u0161ker\u00fdch p\u0159\u00edslu\u0161n\u00fdch n\u00e1klad\u016f na dopravu, kter\u00e9 se mohou li\u0161it v z\u00e1vislosti na zp\u016fsobu dopravy a\/nebo zemi ur\u010den\u00ed.<\/p>\n

      4.2 Po aktualizaci cen v obchod\u011b ThermoSteam Consumer Direct Shop se d\u0159\u00edve uveden\u00e9 ceny st\u00e1vaj\u00ed neplatn\u00fdmi.<\/li>\n

    4. Platebn\u00ed metody<\/strong>\n

      5.1 P\u0159ij\u00edm\u00e1me platebn\u00ed metody uveden\u00e9 v na\u0161em obchod\u011b ThermoSteam Consumer Direct Shop, v\u010detn\u011b plateb prost\u0159ednictv\u00edm online platebn\u00edch syst\u00e9m\u016f. Pokud vr\u00e1t\u00edte objednan\u00fd produkt nebo zru\u0161\u00edte objedn\u00e1vku, vr\u00e1t\u00edme v\u00e1m pen\u00edze platebn\u00ed metodou zvolenou p\u0159i zad\u00e1v\u00e1n\u00ed objedn\u00e1vky, po ode\u010dten\u00ed n\u00e1klad\u016f na dopravu, kter\u00e9 jsme uhradili, a to po kontrole vr\u00e1cen\u00e9ho produktu. V tomto p\u0159\u00edpad\u011b hrad\u00edte tak\u00e9 n\u00e1klady na zp\u00e1te\u010dn\u00ed dopravu. <\/p>\n

      5.2 Proveden\u00edm platby prost\u0159ednictv\u00edm online platebn\u00edho syst\u00e9mu budete p\u0159esm\u011brov\u00e1ni na hostovanou platebn\u00ed str\u00e1nku, kter\u00e1 usnadn\u00ed bezpe\u010dn\u00e9 zpracov\u00e1n\u00ed a p\u0159\u00edpadn\u011b vytvo\u0159en\u00ed \u00fa\u010dtu u poskytovatele online platebn\u00edho syst\u00e9mu. T\u00edmto souhlas\u00edte s obchodn\u00edmi podm\u00ednkami p\u0159\u00edslu\u0161n\u00e9ho poskytovatele. <\/p>\n

      5.3 Va\u0161e objedn\u00e1vka bude zpracov\u00e1na a\u017e po \u00fasp\u011b\u0161n\u00e9 autorizaci platby spole\u010dnost\u00ed IE Electronics.<\/li>\n<\/ol>\n

       <\/p>\n

        \n
      1. Z\u00e1ruka<\/strong>\n

        6.1 Kupn\u00ed smlouva. Pokud v\u00fdrobek p\u0159i dod\u00e1n\u00ed vykazuje zjevn\u00e9 vady materi\u00e1lu nebo v\u00fdroby, v\u010detn\u011b po\u0161kozen\u00ed p\u0159i p\u0159eprav\u011b, m\u011bli byste vadu neprodlen\u011b nahl\u00e1sit spole\u010dnosti IE Electronics. Pokud tak neu\u010din\u00edte, neovlivn\u00ed to va\u0161e z\u00e1konn\u00e9 z\u00e1ru\u010dn\u00ed n\u00e1roky vypl\u00fdvaj\u00edc\u00ed z kupn\u00ed smlouvy. <\/p>\n

        Za v\u0161echny vady v\u00fdrobku, kter\u00e9 se vyskytnou b\u011bhem z\u00e1konn\u00e9 z\u00e1ru\u010dn\u00ed doby, m\u00e1te n\u00e1rok na z\u00e1konn\u00e9 z\u00e1ru\u010dn\u00ed n\u00e1roky, co\u017e v p\u0159\u00edpad\u011b koup\u011b v\u00fdrobku znamen\u00e1: pr\u00e1vo na dodate\u010dn\u00e9 pln\u011bn\u00ed, pr\u00e1vo na odstran\u011bn\u00ed vady\/nov\u00e9 dod\u00e1vky nebo (pokud jsou spln\u011bny z\u00e1konn\u00e9 podm\u00ednky) tak\u00e9 dal\u0161\u00ed n\u00e1roky na sn\u00ed\u017een\u00ed ceny nebo odstoupen\u00ed od smlouvy, jako\u017e i n\u00e1rok na n\u00e1hradu \u0161kody, v\u010detn\u011b n\u00e1hrady \u0161kody m\u00edsto pln\u011bn\u00ed a n\u00e1hrady zbyte\u010dn\u011b vynalo\u017een\u00fdch n\u00e1klad\u016f.<\/p>\n

        6.2 Pro uplatn\u011bn\u00ed n\u00e1rok\u016f a\/nebo pr\u00e1v vypl\u00fdvaj\u00edc\u00edch z odpov\u011bdnosti za vady kontaktujte pros\u00edm spole\u010dnost IE Electronics na adrese productsupport@thermosteam.eu<\/a>. Do p\u0159edm\u011btu uve\u010fte pros\u00edm \u010d\u00edslo objedn\u00e1vky, kter\u00e9 naleznete mimo jin\u00e9 v potvrzen\u00ed objedn\u00e1vky. <\/li>\n<\/ol>\n

         <\/p>\n

          \n
        1. Omezen\u00ed odpov\u011bdnosti<\/strong>\n

          7.1 Spole\u010dnost IE Electronics vylu\u010duje jakoukoli odpov\u011bdnost za m\u00edrn\u011b nedbal\u00e9 poru\u0161en\u00ed povinnost\u00ed, pokud se net\u00fdkaj\u00ed podstatn\u00fdch smluvn\u00edch z\u00e1vazk\u016f, \u0161kod zp\u016fsoben\u00fdch \u00fajmou na \u017eivot\u011b, t\u011ble nebo zdrav\u00ed, ani z\u00e1ruk, ani n\u00e1rok\u016f podle z\u00e1kona o odpov\u011bdnosti za \u0161kodu zp\u016fsobenou v\u00fdrobkem t\u00edm nejsou dot\u010deny. Tot\u00e9\u017e plat\u00ed pro poru\u0161en\u00ed povinnost\u00ed ze strany na\u0161ich z\u00e1konn\u00fdch z\u00e1stupc\u016f a zmocn\u011bnc\u016f. <\/p>\n

          7.2 \u0160kody vznikl\u00e9 v d\u016fsledku nespr\u00e1vn\u00e9ho pou\u017eit\u00ed nebo poru\u0161en\u00ed smlouvy nezakl\u00e1daj\u00ed n\u00e1rok v\u016f\u010di spole\u010dnosti IE Electronics. Zejm\u00e9na odpov\u011bdnost za vady se nevztahuje, pokud byla vada zp\u016fsobena nespr\u00e1vn\u00fdm zach\u00e1zen\u00edm s v\u00fdrobkem, jako je nap\u0159\u00edklad pou\u017eit\u00ed v\u00fdrobku v rozporu s n\u00e1vodem k obsluze nebo pou\u017eit\u00ed p\u0159\u00edslu\u0161enstv\u00ed, kter\u00e9 neodpov\u00edd\u00e1 specifikac\u00edm. <\/li>\n<\/ol>\n

           <\/p>\n

            \n
          1. Kontaktujte prodejnu ThermoSteam pro spot\u0159ebitele<\/strong>\n

            Prodejnu ThermoSteam pro spot\u0159ebitele m\u016f\u017eete kontaktovat e-mailem na adrese support@thermosteam.eu<\/a><\/li>\n<\/ol>\n

             <\/p>\n

              \n
            1. V\u00fdhrada vlastnictv\u00ed<\/strong>\n

              Produkt, kter\u00fd v\u00e1m bude doru\u010den, z\u016fst\u00e1v\u00e1 majetkem spole\u010dnosti IE Electronics a\u017e do \u00fapln\u00e9ho uhrazen\u00ed kupn\u00ed ceny.<\/li>\n<\/ol>\n

               <\/p>\n

                \n
              1. Zapo\u010dten\u00ed a zadr\u017eovac\u00ed pr\u00e1vo<\/strong>\n

                Pohled\u00e1vky v\u016f\u010di spole\u010dnosti IE Electronics m\u016f\u017eete zapo\u010d\u00edst pouze s nesporn\u00fdmi nebo pravomocn\u011b stanoven\u00fdmi protin\u00e1roky. Zadr\u017eovac\u00ed pr\u00e1vo m\u016f\u017eete v\u016f\u010di spole\u010dnosti IE Electronics uplatnit pouze v p\u0159\u00edpad\u011b pohled\u00e1vky zalo\u017een\u00e9 na t\u00e9to smlouv\u011b. <\/li>\n<\/ol>\n

                 <\/p>\n

                  \n
                1. Ochrana osobn\u00edch \u00fadaj\u016f<\/strong>\n

                  11.1 Zpracov\u00e1n\u00ed \u00fadaj\u016f ve spole\u010dnosti IE Electronics prob\u00edh\u00e1 v souladu s platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy a na\u0161imi Z\u00e1sadami ochrany osobn\u00edch \u00fadaj\u016f a pou\u017e\u00edv\u00e1n\u00ed soubor\u016f cookie.<\/p>\n

                  11.2 Ve\u0161ker\u00e9 osobn\u00ed \u00fadaje, kter\u00e9 od v\u00e1s spole\u010dnost IE Electronics obdr\u017e\u00ed, budou shroma\u017e\u010fov\u00e1ny, zpracov\u00e1v\u00e1ny, pou\u017e\u00edv\u00e1ny atd. pouze v rozsahu nezbytn\u00e9m pro uzav\u0159en\u00ed a pln\u011bn\u00ed smlouvy uzav\u0159en\u00e9 s v\u00e1mi a\/nebo jin\u00fdch obchodn\u00edch vztah\u016f mezi v\u00e1mi a spole\u010dnost\u00ed IE Electronics.<\/li>\n<\/ol>\n

                   <\/p>\n

                    \n
                  1. Informace na t\u011bchto webov\u00fdch str\u00e1nk\u00e1ch\n

                    <\/strong>12.1 I kdy\u017e se sna\u017e\u00edme zajistit, aby informace na t\u011bchto webov\u00fdch str\u00e1nk\u00e1ch byly spr\u00e1vn\u00e9, nezaru\u010dujeme jejich \u00faplnost ani p\u0159esnost; ani se nezavazujeme zajistit, aby webov\u00e9 str\u00e1nky z\u016fstaly dostupn\u00e9 nebo aby materi\u00e1ly na webov\u00fdch str\u00e1nk\u00e1ch byly udr\u017eov\u00e1ny aktu\u00e1ln\u00ed.<\/p>\n

                    12.2 Obsah na\u0161ich webov\u00fdch str\u00e1nek slou\u017e\u00ed pouze pro obecn\u00e9 informa\u010dn\u00ed \u00fa\u010dely. Nep\u0159edstavuje radu, na kterou byste se m\u011bli spol\u00e9hat. P\u0159ed proveden\u00edm nebo zdr\u017een\u00edm se jak\u00e9hokoli kroku na z\u00e1klad\u011b obsahu na\u0161ich webov\u00fdch str\u00e1nek mus\u00edte vyhledat odbornou nebo specializovanou radu. <\/p>\n

                    12.3 V rozsahu povolen\u00e9m platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy vylu\u010dujeme ve\u0161ker\u00e1 prohl\u00e1\u0161en\u00ed, z\u00e1ruky a podm\u00ednky t\u00fdkaj\u00edc\u00ed se t\u011bchto webov\u00fdch str\u00e1nek a jejich pou\u017e\u00edv\u00e1n\u00ed (v\u010detn\u011b, mimo jin\u00e9, jak\u00fdchkoli z\u00e1ruk vypl\u00fdvaj\u00edc\u00edch ze z\u00e1kona ohledn\u011b uspokojiv\u00e9 kvality, vhodnosti pro dan\u00fd \u00fa\u010del a\/nebo pou\u017eit\u00ed p\u0159im\u011b\u0159en\u00e9 p\u00e9\u010de a dovednost\u00ed).<\/li>\n<\/ol>\n

                     <\/p>\n

                      \n
                    1. Neneseme odpov\u011bdnost za webov\u00e9 str\u00e1nky, na kter\u00e9 odkazujeme.\n

                      <\/strong>13.1 Pokud na\u0161e webov\u00e9 str\u00e1nky obsahuj\u00ed odkazy na jin\u00e9 webov\u00e9 str\u00e1nky a zdroje poskytovan\u00e9 t\u0159et\u00edmi stranami, jsou tyto odkazy poskytov\u00e1ny pouze pro va\u0161i informaci. Takov\u00e9 odkazy by nem\u011bly b\u00fdt vykl\u00e1d\u00e1ny jako na\u0161e schv\u00e1len\u00ed odkazovan\u00fdch webov\u00fdch str\u00e1nek nebo jak\u00fdchkoli informac\u00ed, kter\u00e9 z nich m\u016f\u017eete z\u00edskat. <\/p>\n

                      13.2 Nem\u00e1me \u017e\u00e1dnou kontrolu nad obsahem takov\u00fdch str\u00e1nek nebo zdroj\u016f.<\/li>\n<\/ol>\n

                       <\/p>\n

                        \n
                      1. Na\u0161e pr\u00e1va k ochrann\u00e9 zn\u00e1mce jsou chr\u00e1n\u011bna\n

                        <\/strong>Vlastn\u00edme a pou\u017e\u00edv\u00e1me r\u016fzn\u00e9 ochrann\u00e9 zn\u00e1mky a pr\u00e1va du\u0161evn\u00edho vlastnictv\u00ed registrovan\u00e1 nebo licencovan\u00e1 spole\u010dnosti IE Electronics. Bez na\u0161eho p\u00edsemn\u00e9ho souhlasu nejste opr\u00e1vn\u011bni je pou\u017e\u00edvat. <\/li>\n<\/ol>\n

                          \n
                        1. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed\n

                          <\/strong>15.1 Spole\u010dnost IE Electronics nevrac\u00ed DPH (da\u0148 z prodeje) za produkty, kter\u00e9 jste vyvezli do zem\u011b mimo Evropskou unii. Export produktu do zem\u011b mimo EU po zakoupen\u00ed v\u00e1m nezakl\u00e1d\u00e1 n\u00e1rok na vr\u00e1cen\u00ed DPH (dan\u011b z prodeje). <\/p>\n

                          15.2 Pokud m\u00e1te st\u00ed\u017enost t\u00fdkaj\u00edc\u00ed se online transakce v na\u0161em obchod\u011b ThermoSteam Consumer Direct Shop, m\u00e1te mo\u017enost ji vy\u0159e\u0161it prost\u0159ednictv\u00edm Evropsk\u00e9 platformy pro online \u0159e\u0161en\u00ed spor\u016f na n\u00e1sleduj\u00edc\u00edm odkazu: http:\/\/ec.europa.eu\/odr<\/a>. My v\u0161ak preferujeme \u0159e\u0161en\u00ed va\u0161ich obav p\u0159\u00edmou komunikac\u00ed s v\u00e1mi, a proto se ne\u00fa\u010dastn\u00edme \u0159\u00edzen\u00ed o \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f. <\/p>\n

                          15.3 Pou\u017eije se v\u00fdhradn\u011b n\u011bmeck\u00e9 pr\u00e1vo, s vylou\u010den\u00edm \u00damluvy OSN o smlouv\u00e1ch o mezin\u00e1rodn\u00ed koupi zbo\u017e\u00ed.<\/p>\n

                          15.4 Pokud je jedno nebo v\u00edce ustanoven\u00ed t\u011bchto V\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek neplatn\u00e9, nem\u00e1 to za n\u00e1sledek neplatnost cel\u00e9 smlouvy.<\/li>\n<\/ol>\n

                           <\/p>\n

                          Posledn\u00ed aktualizace: 06-2025<\/p>\n","protected":false},"excerpt":{"rendered":"

                          V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky pro obchod ThermoSteam Direct Shop (www.thermosteam.eu) Gener\u00e1l […]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23949","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thermosteam.eu\/cs\/wp-json\/wp\/v2\/pages\/23949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thermosteam.eu\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thermosteam.eu\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thermosteam.eu\/cs\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/thermosteam.eu\/cs\/wp-json\/wp\/v2\/comments?post=23949"}],"version-history":[{"count":0,"href":"https:\/\/thermosteam.eu\/cs\/wp-json\/wp\/v2\/pages\/23949\/revisions"}],"wp:attachment":[{"href":"https:\/\/thermosteam.eu\/cs\/wp-json\/wp\/v2\/media?parent=23949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}